Information for members

• Kew and Wakehurst members receive a 10%* discount in-store and online. To receive your discount, simply enter your membership discount code when prompted at checkout. You will have received this in your membership joining email. 
• As a member, you can also choose to ‘Click and Collect’ your order from our store in Richmond, London. If you wish to collect in store, please contact onlineshop@kew.org for further information.** 
• Please contact us before placing an order if you are having trouble applying your discount code. We will not be able to discount your order after it's been placed.
• Can’t find your discount code? Email membership@kew.org for support.

*Offer excludes tickets and membership, orders from our print site, sale items and may not be used in conjunction with any other offer. 

** Please note Click and Collect services are not available at this time due to Covid. We apologise for any inconvenience this may cause.