How to get in touch 

If you have a question about our online shop or an online order please email onlineshop@kew.org or call us on +44 (0)208 332 3124 (Monday to Friday 9.00am to 4.00pm GMT).

If your query is about an item bought in one of the shops in Kew Gardens, email kewshop@kew.org.

For general queries about Kew, email info@kew.org or call +44 (0)208 332 5000.

Please note we cannot answer questions regarding Christmas at Kew. Please contact +44 (0) 115 912 9105 or visit the See Tickets website.

Our Address